Shipping policy

Processing & Dispatch

Every Mirwrz piece is carefully made and prepared before it leaves us.

  • Orders are processed within 1–2 business days

  • Handmade pieces are crafted within 3–5 business days

  • You’ll receive a confirmation email with full tracking once dispatched

We focus on getting it right — not rushing it out.

Estimated Delivery Times

Once shipped, your order is on the way:

  • UK: 2–4 business days (1–2 days express available)

  • EU: 5–7 business days

  • USA & International: 7–10 business days

Reliable delivery, tracked from start to finish.

Shipping Costs

  • Calculated at checkout based on location and order size

  • Free shipping available on qualifying orders

  • Express delivery options available at checkout

No hidden costs from us — what you see is what we charge.

Packaging & Protection

Mirrors aren’t something you risk — so we don’t.

  • Secure, protective packaging designed for fragile items

  • Eco-conscious materials where possible

  • Fully insured shipments for peace of mind

Your order is packed to arrive exactly how it left us.

Customs & Duties (International Orders)

Some international orders may be subject to import duties or taxes depending on your country.

  • These charges are set by your local customs authority and are the buyer’s responsibility

  • We always declare items accurately to avoid delays

  • Prepaid duty (DDP) options may be available in select regions

We keep everything transparent — no surprises from our side.

Tracking & Support

  • Full tracking provided on every order

  • If you experience any issues, contact us within 48 hours of delivery

  • For damaged items, clear photo/video evidence is required

We’ll review it properly and make it right where needed.